தமிழ்நாடு அரசு | Government of Tamil Nadu
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Mass Contact Programme


  • In order to redress Public Grievances on the spot, a scheme called 'Mass Contact Programme' was started in Tamil Nadu in the year 1969, and it was the first of its kind in India. It will be held on the 2nd Wednesday of every month. The feature of the programme is that the District Administration i.e., District Collector, the district level officials from the department of Agriculture, Horticulture, Health, Veterinary, Social Welfaregoes to villages, meets the Public directly and redresses their grievances on the spot to the extent possible.

  • The District Collectors will depute a team of officials consisting of Special Deputy Collector (Social Security Schemes), Revenue Divisional Officer, District Adi-Dravidar and Tribal Welfare Officer and District Backward Classes and Minorities Welfare Officer on the third Wednesday of every month to a village to collect the petitions from general public.

  • As such, the received petitions are forwarded to various departments and the final reply is given to the petitioners on the day of Mass Contact Programme. Old Age Pension sanction orders, House Site Patta, Patta transfer orders and other benefits of the Government are delivered to the applicants on the day of the camp itself.

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